• Sales and Service Insurance Advisor

    Job Description
    We have an immediate opening for a Sales and Service Insurance Advisor to join our Personal Insurance team working at our Century Point office in Edmonton, Alberta. 

    Position Summary:

    To provide front-line customer service of Personal Lines policies and taking responsibility for the retention and account development of existing clients, quoting and placing new business as required.

    Primary Responsibilities:
    • Service on-going client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries, conduct care calls and process renewals
    • Sell new policies/write new business to existing or new clients, retain existing book of business
    • Quoting new business through outbound call initiatives, introductory letters and receive walk-in clients
    • Contact Underwriters and Adjusters to discuss guidelines and policy
    • Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewals
    • Keep current on underwriting rules and workflow processes
    • Actively participate in training initiatives
    • Participate in community marketing initiatives
    Skills and Experience:
    • High School Diploma and/or Post-Secondary Education
    • 2+ years customer service experience (previous insurance experience preferred but not required, we will train and develop the right candidate)
    • Level 1 or 2 General Insurance license or willing to obtain
    • Excellent customer services skills and adept in conflict resolution
    • Demonstrated ability to handle multiple priorities successfully
    • Strong analytical and organizational skills
    • Excellent verbal and written communication skills
    **Please forward your resume to Jude Langard at jlangard@brokerlink.ca**
    Contact Information
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